Bil. | Aplikasi | Tahun 2020 | ||||||||||||
JAN | FEB | MAC | APR | MEI | JUN | JUL | OGOS | SEP | OKT | NOV | DIS | Jumlah | ||
1. | E-Bayar |
| ||||||||||||
- Maybank2 | 739 | 560 | 566 | 479 | 2015 | 1294 | ||||||||
- CIMB | 1039 | 552 | 678 | 729 | 3661 | 2528 | ||||||||
- Pos Malaysia | 143 | 26 | 47 | 43 | 787 | 389 | ||||||||
- Bank Islam | 8 | 6 | 8 | 5 | 39 | 22 | ||||||||
- BSN | 25 | 2 | 7 | 15 | 120 | 74 | ||||||||
- Standard Chartered | 0 | 0 | 0 | 0 | 9 | 0 | ||||||||
2. | SISPAA | 322 | 150 | 255 | 464 | 539 | 544 | |||||||
3. | e-OSC | |||||||||||||
4. | e-Maklumbalas | 8 | 8 | 48 | 34 | 12 | 0 | |||||||
5. | e-Khidmat | 272 | 125 | 274 | 448 | 738 | 1227 | |||||||
Jumlah |
|
| 2556 | 1429 | 1883 | 2217 | 7920 | 6078 |
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Bil. | Aplikasi | Tahun 2019 | ||||||||||||
JAN | FEB | MAC | APR | MEI | JUN | JUL | OGOS | SEP | OKT | NOV | DIS | Jumlah | ||
1. | E-Bayar |
| ||||||||||||
- Maybank2 | 2221 | 1258 | 894 | 894 | 580 | 416 | 1972 | 1148 | 823 | 781 | 482 | 796 | 12275 | |
- CIMB | 2553 | 1729 | 898 | 1211 | 538 | 449 | 2618 | 1639 | 327 | 1028 | 601 | 887 | 14478 | |
- Pos Malaysia | 1040 | 595 | 233 | 251 | 99 | 69 | 1045 | 527 | 1159 | 148 | 95 | 116 | 5377 | |
- Bank Islam | 46 | 36 | 22 | 16 | 13 | 6 | 51 | 24 | 12 | 10 | 6 | 16 | 258 | |
- BSN | 148 | 157 | 38 | 41 | 21 | 12 | 210 | 81 | 46 | 38 | 13 | 200 | 825 | |
- Standard Chartered | 14 | 28 | 6 | 1 | 2 | 3 | 9 | 16 | 1 | 2 | 1 | 1 | 84 | |
2. | SISPAA | 398 | 345 | 318 | 460 | 467 | 453 | 554 | 415 | 395 | 387 | 435 | 410 | 5037 |
3. | e-OSC | 25 | 21 | 32 | 31 | 29 | 21 | 27 | 45 | 35 | 49 | 40 | 41 | 396 |
4. | e-Maklumbalas | 14 | 3 | 6 | 3 | 9 | 12 | 12 | 3 | 14 | 7 | 6 | 13 | 102 |
5. | e-Khidmat | 398 | 461 | 582 | 308 | 108 | 117 | 587 | 1013 | 196 | 245 | 695 | 390 | 5100 |
Jumlah | 6832 | 4612 | 2997 | 3185 | 1837 | 1537 | 7058 | 4866 | 2973 | 2646 | 2384 | 2690 | 43932 |
Bil. | Aplikasi | Tahun 2018 | ||||||||||||
JAN | FEB | MAC | APR | MEI | JUN | JUL | OGOS | SEP | OKT | NOV | DIS | Jumlah | ||
1. | E-Bayar |
| ||||||||||||
- Maybank2u | 1938 | 1343 | 678 | 937 | 524 | 348 | 1630 | 1042 | 716 | 759 | 475 | 586 | 10976 | |
- CIMB | 1546 | 1225 | 517 | 749 | 392 | 334 | 1605 | 1295 | 787 | 895 | 453 | 578 | 10376 | |
- Pos Malaysia | 994 | 759 | 218 | 277 | 139 | 72 | 988 | 564 | 233 | 247 | 97 | 98 | 4686 | |
- Bank Islam | 83 | 64 | 24 | 22 | 14 | 7 | 41 | 28 | 7 | 15 | 8 | 13 | 326 | |
- BSN | 210 | 197 | 49 | 58 | 15 | 20 | 172 | 121 | 28 | 39 | 12 | 23 | 944 | |
- Standard Chartered | 19 | 26 | 9 | 9 | 0 | 3 | 23 | 12 | 7 | 7 | 0 | 0 | 115 | |
2. | SISPAA | 288 | 211 | 258 | 324 | 208 | 184 | 283 | 300 | 268 | 332 | 333 | 313 | 3302 |
3. | e-OSC | 28 | 31 | 35 | 33 | 24 | 25 | 28 | 26 | 24 | 28 | 22 | 20 | 324 |
4. | e-Maklumbalas | 14 | 12 | 10 | 11 | 2 | 9 | 12 | 9 | 10 | 8 | 9 | 7 | 113 |
5. | e-Khidmat | 494 | 243 | 134 | 90 | 223 | 681 | 811 | 140 | 126 | 153 | 99 | 55 | 3249 |
Jumlah | 5614 | 4111 | 1932 | 2510 | 1541 | 1683 | 5593 | 3537 | 2206 | 2483 | 1508 | 1693 | 34411 |
Bil. | Aplikasi | Tahun 2017 | ||||||||||||
JAN | FEB | MAC | APR | MEI | JUN | JUL | OGOS | SEP | OKT | NOV | DIS | Jumlah | ||
1. | E-Bayar |
| ||||||||||||
- Maybank2u | 3573 | 1676 | 893 | 864 | 454 | 316 | 1158 | 1046 | 705 | 733 | 385 | 430 | 12233 | |
- CIMB | 1632 | 1110 | 571 | 426 | 306 | 197 | 1083 | 929 | 481 | 532 | 326 | 277 | 7870 | |
- Pos Malaysia | 1434 | 1358 | 423 | 355 | 125 | 76 | 1124 | 757 | 286 | 290 | 116 | 70 | 6414 | |
- Bank Islam | 147 | 78 | 40 | 24 | 10 | 11 | 57 | 36 | 16 | 16 | 10 | 11 | 456 | |
- BSN | 394 | 271 | 83 | 75 | 37 | 20 | 192 | 139 | 62 | 63 | 32 | 17 | 1284 | |
- Standard Chartered | 0 | 24 | 5 | 9 | 4 | 4 | 8 | 24 | 4 | 5 | 3 | 2 | 92 | |
2. | e-Aduan | 293 | 259 | 270 | 247 | 218 | 214 | 309 | 272 | 295 | 311 | 277 | 278 | 3243 |
3. | e-OSC | 42 | 17 | 33 | 48 | 34 | 42 | 31 | 23 | 40 | 33 | 20 | 35 | 398 |
4. | e-Maklumbalas | 9 | 5 | 7 | 9 | 5 | 2 | 13 | 14 | 15 | 14 | 9 | 14 | 116 |
5. | e-Khidmat | 150 | 44 | 25 | 2 | 28 | 13 | 35 | 276 | 150 | 55 | 100 | 139 | 1017 |
Jumlah | 7574 | 4841 | 2350 | 2059 | 1221 | 895 | 4010 | 3516 | 2054 | 2052 | 1278 | 1273 | 33123 |
Bil. | Aplikasi | Tahun 2016 | ||||||||||||
JAN | FEB | MAC | APR | MEI | JUN | JUL | OGOS | SEP | OKT | NOV | DIS | Jumlah | ||
1. | E-Bayar |
| ||||||||||||
- Maybank2u | 2215 | 1325 | 112 | 766 | 618 | 559 | 37 | 33 | 1654 | 1214 | 879 | 1417 | 10829 | |
- CIMB | 530 | 371 | 410 | 255 | 190 | 104 | 193 | 997 | 815 | 552 | 451 | 879 | 5747 | |
- Pos Malaysia | 646 | 405 | 537 | 220 | 169 | 101 | 321 | 651 | 1185 | 548 | 458 | 700 | 5941 | |
- Bank Islam | 211 | 107 | 70 | 52 | 17 | 19 | 11 | 23 | 59 | 33 | 38 | 59 | 699 | |
- BSN | 191 | 330 | 178 | 72 | 37 | 17 | 62 | 185 | 209 | 119 | 79 | 91 | 1570 | |
- Standard Chartered | 3 | 24 | 5 | 0 | 0 | 3 | 5 | 17 | 0 | 0 | 0 | 0 | 57 | |
2. | e-Aduan | 193 | 181 | 232 | 223 | 255 | 165 | 213 | 283 | 252 | 244 | 162 | 205 | 2608 |
3. | e-Jawab | 1 | 0 | 4 | 1 | 2 | 0 | 0 | 3 | 0 | 1 | 0 | 0 | 12 |
4. | e-OSC | 23 | 29 | 37 | 50 | 42 | 24 | 41 | 48 | 35 | 40 | 38 | 35 | 442 |
5. | e-Maklumbalas | 0 | 0 | 0 | 0 | 0 | 3 | 2 | 0 | 0 | 1 | 10 | 0 | 16 |
Jumlah | 4013 | 2772 | 1585 | 1639 | 1330 | 995 | 885 | 2240 | 4209 | 2752 | 2115 | 3386 | 27821 |